Privacy Policy

Your privacy is important to us

Last Updated: November 15, 2025

At CampMart, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform.

1. Information We Collect

Personal Information

When you register on CampMart, we collect:

  • Name (first and last name)
  • Email address (campus email)
  • Phone number
  • Campus, department, and level
  • Profile picture (optional)
  • Password (encrypted and securely stored)

Listing Information

When you post items, we collect:

  • Item title, description, and price
  • Photos and images
  • Category and condition
  • Location information

Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on the platform
  • Search queries and filters used
  • Interaction with listings (views, bookmarks)

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Display your listings to other users
  • Facilitate communication between buyers and sellers
  • Send notifications about your account and listings
  • Improve our platform and user experience
  • Detect and prevent fraud and abuse
  • Comply with legal obligations
  • Analyze platform usage and trends
  • Provide customer support

3. Information Sharing and Disclosure

Public Information

When you post a listing, certain information becomes publicly visible to other CampMart users, including your name, phone number (for contact purposes), and listing details.

We Do NOT Share Your Information With:

  • Third-party advertisers
  • Marketing companies
  • Data brokers
  • Any organization for commercial purposes

We May Share Information:

  • When required by law or legal process
  • To protect the rights and safety of CampMart and its users
  • With service providers who help operate our platform (with strict confidentiality agreements)
  • In connection with a business transfer or acquisition (users will be notified)

4. Data Security

We implement robust security measures to protect your information:

  • Passwords are encrypted using industry-standard hashing algorithms
  • Secure HTTPS connections for all communications
  • Regular security audits and updates
  • Access controls and authentication systems
  • Secure database storage with backup systems

However, no system is 100% secure. We encourage you to use strong, unique passwords and never share your account credentials.

5. Cookies and Tracking

CampMart uses cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Improve user experience

You can disable cookies in your browser settings, but this may affect platform functionality.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a readable format
  • Object: Object to certain uses of your data
  • Opt-out: Unsubscribe from promotional communications

To exercise these rights, contact us at privacy@campmart.ng

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are legally required to retain it longer.

8. Children's Privacy

CampMart is not intended for users under 18. If you are under 18, you must have parental consent to use our platform. We do not knowingly collect information from children under 13.

9. Third-Party Links

CampMart may contain links to external websites (e.g., WhatsApp for messaging). We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or a prominent notice on the platform. Continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: privacy@campmart.ng
Support: support@campmart.ng
Or visit our Contact Page

By using CampMart, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described.